Name: Alysia Ramirez

Title: Customer Service Representative

Started: May 2016

Alysia Ramirez is a customer service representative for WBR Insurance. Her responsibilities include assisting with billing, filing, and answering incoming calls. Most importantly, Alysia assists Spanish speaking clients with translating documents and communicating insurance information concerning their accounts. As a WBR Insurance client, Alysia enjoys being able to give the quality and personal service she has always received herself.

Taking advantage of a new career opportunity presented to her, Alysia joined the WBR team in May 2016. Her familiarity with WBR Insurance combined with her Spanish speaking skills made her an ideal addition to the agency’s expanding team and the type of customer service that WBR Insurances offers its clients. Alysia looks forward to continuing her growth with the company and is planning on obtaining her insurance agent license.

Having grown up in Virginia Beach, Alysia attended Kempsville High School. She and her husband Walter have two children: Aaron and Liliana.

Alysia looks forward to a successful career with WBR Insurance. She enjoys the friendly atmosphere and most importantly working with fellow team members. “I have great coworkers. They take their responsibilities seriously, stay on top of policies, and always makes sure to take care of our clients,” says Alysia.